Privacy Policy

Last updated: March 05, 2026

This Privacy Policy describes Our policies and procedures on the collection, use and disclosure of Your information when You use the Service and tells You about Your privacy rights and how the law protects You.

We use Your Personal Data to provide, operate, secure and improve the Service. By using the Service, You agree to the collection and use of information in accordance with this Privacy Policy.

Interpretation and Definitions

Interpretation

The words of which the initial letter is capitalized have meanings defined under the following conditions. The following definitions shall have the same meaning regardless of whether they appear in singular or in plural.

Definitions

For the purposes of this Privacy Policy:

Account means a unique account created for You to access our Service or parts of our Service.

Affiliate means an entity that controls, is controlled by or is under common control with a party, where "control" means ownership of 50% or more of the shares, equity interest or other securities entitled to vote for election of directors or other managing authority.

Application refers to Think Study Learn, the software program provided by the Company.

Company (referred to as either "the Company", "We", "Us" or "Our" in this Agreement) refers to THINK STUDY & LEARN LIMITED, 3 Seniors Avenue, Manchester M14 6TT.

Country refers to: United Kingdom and Pakistan.

Device means any device that can access the Service such as a computer, a cellphone or a digital tablet.

Personal Data is any information that relates to an identified or identifiable individual.

Service refers to the Application and related services (including websites, APIs, and support channels) operated by the Company.

Service Provider means any natural or legal person who processes the data on behalf of the Company. It refers to third-party companies or individuals employed by the Company to facilitate the Service, to provide the Service on behalf of the Company, to perform services related to the Service or to assist the Company in analyzing how the Service is used.

Third-Party AI Provider means a third-party service that processes user inputs to generate AI responses or AI-generated images. This includes providers such as OpenAI used for chat and image generation functionality.

Usage Data refers to data collected automatically, either generated by the use of the Service or from the Service infrastructure itself (for example, crash logs, diagnostics, device identifiers, and technical telemetry).

User-Generated Content means content You create, submit, upload or transmit through the Service, including prompts, questions, messages, study notes, images, documents, files, and attachments.

You means the individual accessing or using the Service, or the company, or other legal entity on behalf of which such individual is accessing or using the Service, as applicable.

Collecting and Using Your Personal Data

Types of Data Collected

1) Personal Data (Information You Provide)

While using Our Service, We may ask You to provide Us with certain personally identifiable information that can be used to contact or identify You. Personally identifiable information may include, but is not limited to:

Email address
First name and last name
Phone number
Address, State, Province, ZIP/Postal code, City (only if you provide it)
User identifiers associated with Your account (e.g., internal user ID)

Note: Some fields may be optional depending on the feature (for example, address may only be requested if required for a specific service or verification flow).

2) User-Generated Content (Prompts, Chats, Notes, Files, Images)

While using the Service, You may create or upload User-Generated Content, such as:

Chat messages, prompts, study questions, and responses
Notes or learning content you create in the app
Uploaded documents (e.g., PDFs, notes, files)
Uploaded images/photos (e.g., pictures of notes, assignments)
Image generation prompts and any inputs you submit for image creation

Important: Because the Service includes AI functionality, some User-Generated Content may be transmitted to Third-Party AI Providers (such as OpenAI) to generate responses or images. More details are provided in the AI Processing and Third-Party AI Providers section below.

3) Usage Data (Collected Automatically)

Usage Data is collected automatically when using the Service.

Usage Data may include information such as:

Your Device's Internet Protocol address (e.g. IP address)
Device type, model, and operating system version
Application version and build information
Time and date of use and feature usage events
Crash logs and diagnostic data
Unique device identifiers and other technical identifiers
Performance data (e.g., app load time, error events)

When You access the Service by or through a mobile device, We may collect certain information automatically, including, but not limited to:

The type of mobile device You use
Your mobile device unique ID
The IP address of Your mobile device
Your mobile operating system
The type of mobile Internet browser You use (if relevant)
Unique device identifiers and other diagnostic data

We may also collect information that Your browser sends whenever You visit our Service (if you use a web version) or when You access the Service by or through a mobile device.

Information Collected while Using the Application

While using Our Application, in order to provide features of Our Application, We may collect, with Your prior permission (where required by your device settings and applicable law):

Pictures and other information from your Device's camera and photo library
Uploaded files and documents you choose to submit
Content you type or upload to use AI features (e.g., chat prompts, image prompts)

We use this information to provide features of Our Service, to improve and customize Our Service, and to support AI functionality. The information may be uploaded to the Company's servers and/or a Service Provider's server, or it may be stored on Your device.

You can enable or disable access to photos/camera at any time through Your Device settings. If You disable access, some features (such as uploading images or documents) may not function.

AI Processing and Third-Party AI Providers (OpenAI)

Our Application provides AI-powered study assistance features, including chat-based learning help and AI image generation.

When You submit prompts, questions, documents, or images within the Application, this information may be processed by trusted Third-Party AI Providers (such as OpenAI) to generate outputs, including:

AI responses to your questions
Summaries of your uploaded documents
Explanations or learning assistance based on your inputs
AI-generated images (based on your prompt and/or uploaded reference content, where applicable)

What we may send to AI providers

Text you enter (questions, prompts, chat messages)
Uploaded documents or images you submit for processing
Context needed to complete the request (for example: recent chat history, if the feature requires it)

Why we send this data

To provide the core functionality you requested (AI chat replies or image generation)

Data minimisation

We aim to send only the minimum content necessary to deliver the requested AI feature.

No sale of your data

We do not sell your Personal Data or User-Generated Content.

Important note about accuracy

AI outputs are provided for educational assistance and may not always be accurate, complete, or suitable for every purpose. You should verify important information independently.

Use of Your Personal Data

The Company may use Personal Data for the following purposes:

To provide and maintain our Service, including to monitor the usage of our Service and to operate app features (including AI features).
To manage Your Account, including registration, authentication, and account support.
To verify user identity and secure accounts, including using Your phone number to send a One-Time Password (OTP) for verification and to help prevent misuse.
For the performance of a contract, including purchases, subscriptions, or services You have purchased through the Service.
To contact You, including by email, telephone calls, SMS (including OTP), push notifications, or other equivalent forms of electronic communication regarding updates, security alerts, and account-related messages.
To provide You with service-related information, such as important updates, changes to features, and security notices.
To manage Your requests, including customer support and responding to enquiries.
For analytics and service improvement, such as diagnosing crashes, fixing bugs, improving performance, and understanding feature usage trends (in aggregated form where possible).
For business transfers, if we evaluate or conduct a merger, divestiture, restructuring, reorganization, dissolution, or other sale/transfer of some or all assets.
For legal and compliance purposes, including enforcing terms, preventing abuse, and complying with applicable laws.

Sharing and Disclosure of Your Personal Data

We may share Your personal information in the following situations:

1) With Service Providers

We may share Your Personal Data and/or User-Generated Content with trusted Service Providers who help us operate the Service. These may include:

Third-Party AI Providers (e.g., OpenAI) for AI chat and AI image generation
SMS/OTP providers (to deliver verification codes to your phone number)
Cloud hosting/storage providers (to host our systems and store user history)
Analytics and performance monitoring providers (e.g., crash reporting, diagnostics)
Payment processors/platforms (e.g., Google Play Billing for subscriptions/purchases)

Service Providers are only permitted to use Your information to perform services on our behalf and are required to protect it.

2) For Business Transfers

If the Company is involved in a merger, acquisition or asset sale, Your Personal Data may be transferred. We will provide notice before Your Personal Data is transferred and becomes subject to a different Privacy Policy.

3) With Affiliates

We may share Your information with Our affiliates, in which case we will require those affiliates to honor this Privacy Policy.

4) With Business Partners

We may share Your information with business partners only where necessary to provide a feature you requested, and/or with Your consent. We do not share User-Generated Content for advertising purposes.

5) With Other Users

If the Service includes public areas or sharing features (if enabled by you), content you choose to share may be visible to other users. If you do not share content publicly, your private study content remains private within your account.

6) With Your Consent

We may disclose Your personal information for any other purpose with Your consent.

7) Legal Requirements

We may disclose Your Personal Data if required to do so by law or in response to valid requests by public authorities.

Retention of Your Personal Data

The Company will retain Your Personal Data only for as long as is necessary for the purposes set out in this Privacy Policy.

Account data is retained while your account is active and for a reasonable period thereafter as needed for legal, security, and operational purposes.
User-Generated Content and history (including chat history and uploads) may be stored to allow you to access your previous interactions and improve your experience.
Usage Data (crash logs/diagnostics) is generally retained for a shorter period unless needed for security, legal compliance, or ongoing debugging.

We may retain certain information longer if required to comply with legal obligations, resolve disputes, enforce agreements, or protect the safety and security of users and the Service.

Transfer of Your Personal Data

Your information, including Personal Data, is processed at the Company's operating offices and in any other places where the parties involved in the processing are located.

This means that Your information may be transferred to - and maintained on - computers located outside of Your state, province, country or other governmental jurisdiction where data protection laws may differ.

Your consent to this Privacy Policy followed by Your submission of such information represents Your agreement to that transfer.

We will take all steps reasonably necessary to ensure that Your data is treated securely and in accordance with this Privacy Policy and no transfer of Your Personal Data will take place to an organization or a country unless there are adequate controls in place.

Delete Your Personal Data

You have the right to delete or request that We assist in deleting the Personal Data that We have collected about You.

Our Service may give You the ability to delete certain information about You from within the Service (where available).

You may update, amend, or delete Your information at any time by signing in to Your Account and visiting the account settings section that allows you to manage Your personal information. You may also contact Us to request access to, correct, or delete any personal information.

Account and Data Deletion Request

You can submit a request to delete your account and associated data using the following link:

https://forms.gle/e4p53ufhjTsiLqMq7

Once a request is received and verified, we will delete the associated account data within a reasonable timeframe, except where retention is required for legal, security, or compliance purposes.

Disclosure of Your Personal Data

Business Transactions

Law Enforcement

Under certain circumstances, the Company may be required to disclose Your Personal Data if required to do so by law or in response to valid requests by public authorities.

Other Legal Requirements

The Company may disclose Your Personal Data in the good faith belief that such action is necessary to:

Comply with a legal obligation
Protect and defend the rights or property of the Company
Prevent or investigate possible wrongdoing in connection with the Service
Protect the personal safety of Users of the Service or the public
Protect against legal liability

Security of Your Personal Data

The security of Your Personal Data is important to Us, but remember that no method of transmission over the Internet or method of electronic storage is 100% secure.

We strive to use commercially acceptable means to protect Your Personal Data, including:

Encryption in transit (HTTPS/TLS) when transmitting data between your device and our servers and when communicating with service providers
Access controls and authentication measures
Monitoring and security practices designed to reduce unauthorized access

However, We cannot guarantee its absolute security.

Children's Privacy

Our Service does not address anyone under the age of 13.

We do not knowingly collect personally identifiable information from anyone under the age of 13. If You are a parent or guardian and You are aware that Your child has provided Us with Personal Data, please contact Us.

If We become aware that We have collected Personal Data from anyone under the age of 13 without verification of parental consent, We take steps to remove that information from Our servers.

If We need to rely on consent as a legal basis for processing Your information and Your country requires consent from a parent, We may require Your parent's consent before We collect and use that information.

Links to Other Websites

Our Service may contain links to other websites that are not operated by Us. If You click on a third-party link, You will be directed to that third party's site.

We strongly advise You to review the Privacy Policy of every site You visit. We have no control over and assume no responsibility for the content, privacy policies or practices of any third- party sites or services.

Changes to this Privacy Policy

We may update Our Privacy Policy from time to time.

We will notify You of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date at the top.

We may also notify You via email and/or a prominent notice on Our Service prior to the change becoming effective, where required.

You are advised to review this Privacy Policy periodically for any changes. Changes are effective when they are posted.

Contact Us

If you have any questions about this Privacy Policy, You can contact us:

By email: support@thinkstudylearn.com
By visiting this page on our website: https://thinkstudylearn.com/aboutus
By phone number: +44 7721 446170